At MD Botanicals, your trust and safety are extremely important to us.
Recently, we have observed that fraudulent individuals and fake social media pages are attempting to mislead customers by pretending to represent our brand and requesting payments outside our official channels.

To protect yourself from fraud, please read the following information carefully.

✅ Our Official Details

Please note that only the following details are officially associated with MD Botanicals:

Any other website, phone number, WhatsApp group, Instagram/Facebook page, or email claiming to represent MD Botanicals is NOT authorized unless clearly mentioned on our website.

⚠️ Beware of Fake Accounts & Scams

Fraudsters may:

  • Create fake Instagram or Facebook pages using similar brand names or logos
  • Message customers via DMs offering discounts, consultations, or faster delivery
  • Ask for payments via personal UPI IDs, bank accounts, or wallets

Please note clearly:
We NEVER ask for payments through social media messages, personal numbers, or individual UPI IDs.

🛡️ Safe Shopping Guidelines

To ensure a secure shopping experience:

  • Place orders only through our official website
  • Make payments only via secure payment gateways available on our website
  • Always verify our official contact number before making inquiries
  • Do not share OTPs, payment screenshots, or personal details with unknown accounts
  • If an offer sounds too good to be true, it probably is

🚫 No Responsibility for Fraudulent Transactions

MD Botanicals shall not be responsible for:

  • Payments made to fake accounts or unauthorized sellers
  • Orders placed through social media DMs or unofficial links
  • Financial loss caused by fraud, impersonation, or negligence

Customers are strongly advised to transact only through our official platforms.

📢 Help Us Spread Awareness

If you come across:

  • Fake social media pages
  • Suspicious messages or calls
  • Unauthorized payment requests

Please report them immediately to us at:

📧 info@mdbotanicals.co.in / sales@mdbotanicals.co.in
📞 +91 7489975213 / +91 6262699907

Your alertness helps protect not only you but other customers as well.

Together, we can ensure a safe, transparent, and trustworthy shopping experience.